Arabian Oud - Temporary Seasonal Sales Associate 1st November - end of December

Job Description

Who We Are

Our long journey began in the traditional former marketplace of Riyadh, Souk al-Azal, with an objective to source one of the rarest scent profiles on earth, Oud, which has been a staple in Middle Eastern perfumery for centuries. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1000 stores in many parts of the world, 400 distinctive products in its collection, spread over 35 countries. Our signature stores thrive in cities such as Paris, Dubai, Milan, Madrid, Nice, Berlin, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford and Westfield London, & Bluewater.

We are seeking highly successful, experienced retail consultants to expand our team of fragrance specialists. This is a fantastic experience for a confident and enthusiastic sales assistant. You will play a key role in delivering an excellent, unforgettable experience. The ideal candidate will have an engaging enthusiasm for fragrance and a clear passion for customer service.

Key Responsibilities

Sales & Customer Experience

• Champion a customer centric approach, delivering personalised fragrance experience and recommendations.
• Drive sales through effective product demonstrations, scent pairing, and cross-selling/up-selling strategies.
• Resolve customer concerns with empathy and timely follow-through.
• Maintain consistent brand messaging and merchandising standards across the store.

Visual Merchandising

• Execute visual merchandising standards to create a premium in-store experience.
• Support seasonal launches, promotions, and fragrance launches with compelling displays.
• Ensure store maintenance and cleanliness at all times.

Operations

• Assist with opening/closing procedures, cash handling, and POS accuracy.
• Assist with stock reception, stock transfers, and back-of-house organisation.
• Assist with conducting regular stock counts and cycle counts and annual physical inventory.

Brand Relations

• Maintain strong knowledge of fragrance notes, brands, and trends.
• Assist with events, in-store activations, and private shopping appointments.
• Represent the brand with integrity and discretion.
• High level of presentation, grooming, and professional appearance suitable for a luxury brand.

Compliance & Standards

• Uphold company policies, privacy laws, and health & safety regulations.
• Ensure accurate pricing, ticketing, and promotions in line with brand guidelines.
• Protect company assets and minimise loss (shrink) through vigilant controls.

About The Applicant

• 1–2 years of luxury retail, beauty, or fragrance experience (experience in premium brands is a plus).
• Proven track record of meeting or exceeding sales goals.
• Exceptional interpersonal and communication skills.
• Strong customer and relationship-building abilities.
• Knowledge of fragrance categories, notes, and the ability to articulate scent stories.
• High level of presentation, grooming, and professional appearance suitable for a luxury brand.
• Flexibility to work peak hours, weekends, holidays, and store events.
• Proven leadership or supervisory experience in a retail environment is a plus.
• Basic retail maths and POS system proficiency.

Core Competencies

• Customer Focus
• Sales Driven
• Merchandising & Visual Standards
• Problem Solving
• Communication & Collaboration
• Attention to Detail

Benefits

• Base Salary £12.71 per hour plus commission
• Employee discount on products
• 28 days annual leave
• Pension scheme
• Training and career development opportunities

Further Information

This is a temporary position until the end of December.