This is an amazing opportunity for someone to join a successful and growing business in what is a very exciting time for us in this amazing Industry.
If you are a talented people leader with excellent commercial acumen and want to join a growing business who put their people first then please get in touch.
The Role
Using your experience this role consists of 2 areas of focus. Develop strong relationships with THCP partners and assist audiologists to meet or exceed annually agreed budgets for each practice.
Partner Practice focus Areas
- Deliver exceptional service and support to our business partners and their teams to create optimal conditions for success
- Bring hearing care to life in each new partner practice within a defined 6 week launch plan
- Ensure a co-ordinated, impactful and positive go-live and launch experience for each new partner practice, facilitating the involvement of the audiologist
- Promote momentum and rapid hearing care uptake in the first 3-6 months from launch for each new practice through team engagement and the delivery of an exceptional standard of hearing care and audiologist engagement and marketing plan
- Manage and monitor our defined 12 month marketing and business development plan for each new practice to ensure growth, sales to target and success in the first 12 months
- Conduct a 360° review biannually in each partner practice to agree strategies for continuous improvement
- Monitor the implementation of the business and marketing plan for each practice in order to ensure ROI
- Identify new possible partners
Audiologist Focus Areas
- Support audiologists to become a respected, valued and integrated team member of each partner practice
- Facilitate the delivery of exceptional audiological services within each partner practice, which exceed patient and partner expectation, and deliver sales to budget
- Assist audiologists to engage effectively with optical teams to ensure a proactive and positive team approach to the delivery of hearing care services and 2 FHA's per clinic day per practice
- Support audiologists in ongoing practice management and the delivery of sales to budget through the 11 Steps to Success Programme
- Implement strategies for development and improvement of audiological services, defined by the Group Head of Audiology or Professional Services manager
- Support audiologists to optimise The Golden Thread of FHA's, CR% and ATV
- Promote community engagement and awareness by delivering at least 3 community events per practice per year for each practice in collaboration with the audiologist
- Build a strong sense of team membership and motivation for success in your team of audiologists