Audiologist / Hearing Aid Dispenser - Scotland, Nairn, Inverness, Keith

Audiologist / Hearing Aid Dispenser

Overview

We are seeking a qualified and patient-focused Audiologist / Hearing Aid Dispenser to join a well-established, multi-site clinical team. This is a primarily clinic-based role offering the opportunity to deliver high-quality audiological care within a supportive and collaborative environment.

You will take full ownership of the patient journey, from initial assessment through to fitting and long-term aftercare, working closely with optical colleagues and front-of-house teams to deliver a seamless patient experience.

Key Responsibilities

• Conduct comprehensive hearing assessments and diagnostic testing
• Perform ear examinations and ear health checks
• Provide hearing aid consultations, fittings, and programming
• Deliver ongoing aftercare, servicing, and patient rehabilitation
• Carry out microsuction wax removal (training provided if required)
• Manage clinic diaries and appointment schedules
• Maintain accurate clinical records and patient documentation
• Liaise with hearing aid manufacturers and suppliers
• Support stock management and equipment maintenance

Patient Journey • Patients typically enter via an optical screening/referral pathway • Full ownership of care from: • Assessment (60 mins) • Health checks (30 mins) • Fittings (60 mins) • Follow-ups (40 mins) • Supported by an internal marketing function and strong patient flow

Service Offering • Hearing assessments & screening • Microsuction wax removal (gold standard) • Hearing aid consultation & fitting • Ongoing aftercare and servicing • Up to 5-year warranties and 60-day guarantee

Hearsmart Appointment • Combined ear health check and wax removal • HD visualisation for patient education • Optional hearing screening

Pricing Structure: • £70 (both ears) • £50 (one ear) • £25 consultation (if no wax present)

Hearing Aid Portfolio • Invisible titanium devices • Rechargeable solutions • App-connected technology

Price Bands: • Bronze: £1,495+ • Silver: £2,795+ • Gold: £3,195+ • Platinum: £3,695+

Working Environment • Clinic-based role across key locations (including Nairn, Inverness, and Keith) • Part of a wider network of 42 practices and ~350 staff • Strong collaboration between optical and audiology teams • Optical teams assist with screening and minor repairs • Front-of-house manages ~80% of administrative workload

Systems & Equipment • Otometrics • Oracle • NOAH & Optix • Access to leading hearing aid manufacturers: • Oticon • Sonova (Phonak / Unitron) • Starkey • Resound

Candidate Requirements • RHAD qualification or BSc in Audiology • Open to both NHS and private sector backgrounds • Newly qualified candidates welcome • Full UK driving licence • Willingness to travel between clinic locations

Key Competencies • Strong clinical expertise and attention to detail • Patient-first, ethical approach to care • Ability to work efficiently in a fast-paced clinic environment • Excellent communication and interpersonal skills • Collaborative mindset within a multidisciplinary team

Salary & Benefits

Compensation • Competitive base salary (circa £35,000, dependent on experience) • £5,000 car allowance • Uncapped commission (OTE £85,000 - £100,000+)

Benefits

• 34 days annual leave (including bank holidays)
• Enhanced sick pay
• Pension scheme
• Staff discounts:
• 2 fully funded optical vouchers per year
• 6 family vouchers (50% off)
• Hearing aid discounts for staff and family
• Access to employee benefits platform

Additional Information • Typical working hours: Monday - Friday, 9:00 - 17:00 • Strong focus on CPD and ongoing training • Access to modern equipment and established patient base • Structured clinical templates and appointment times

Culture & Values • Patient-first care • Clinical excellence • Continuous professional development • Collaborative and supportive team environment

Ideal candidates will be: • Clinically confident and patient-centric • Strong communicators • Not sales-driven, with a focus on ethical care • Aligned with a modern, professional clinical culture

Interview Process • Initial screening (Teams or phone) • Further stages to be discussed