Graduate / Trainee Audiologist / Hearing Aid Dispenser - Cambridgeshire, March, Chatteris, Newmarket, Waterbeach

Graduate Audiologist / Hearing Aid Dispenser

Location: Cambridge and surrounding areas Salary: £32,500 basic salary plus 10% commission on all hearing aid sales

Commission: No threshold Contract: Full-time, permanent

Working Hours: Monday - Friday, 9:00am - 6:00pm, with occasional Saturdays as required

The Opportunity

An established and highly regarded independent hearing care provider is looking for an ambitious Graduate Audiologist or Hearing Aid Dispenser to join its growing team.

This is an excellent opportunity for a final-year audiology student, recent graduate or postgraduate who is looking to build a long-term career within independent private hearing care.

The successful candidate will initially be based at the main Cambridge clinic, receiving comprehensive training, one-to-one mentoring and ongoing clinical support. As their experience and confidence develop, they will also support hearing care services across a network of seven partner optical practices.

The organisation is committed to building a long-term relationship with the successful candidate and providing the training, coaching and professional development needed for them to become a confident, successful and highly skilled independent audiologist.

About the Organisation

The organisation is a successful and growing independent hearing care provider with an excellent reputation throughout Cambridge and the surrounding communities.

Its focus is firmly on providing high-quality, personalised and ethical hearing care. Clinical recommendations are based on each patient's hearing needs, lifestyle and individual circumstances rather than manufacturer restrictions or aggressive sales targets.

As an independent provider, the clinical team has access to hearing technology from a wide range of leading manufacturers. This allows audiologists to recommend the most appropriate solution for each individual patient.

The organisation is known for: • High clinical standards. • Personalised and unbiased hearing care. • Long-term patient relationships. • Consistent, lifelong aftercare. • Strong relationships with local ENT specialists. • Access to the latest hearing technology. • A professional, supportive and patient-centred culture. • An excellent reputation within the local community.

The business has grown successfully through patient recommendations, community relationships, online advertising, social media, local publications and partnerships with healthcare and optical professionals.

Key Responsibilities

The successful candidate will be responsible for supporting patients throughout their complete hearing care journey.

Responsibilities will include: • Conducting comprehensive hearing assessments. • Completing hearing health checks and diagnostic testing. • Understanding each patient's lifestyle, communication needs and hearing concerns. • Providing clear, professional and unbiased clinical recommendations. • Recommending suitable hearing technology based on clinical need, lifestyle and budget. • Programming, fitting and verifying hearing aids. • Completing Real Ear Measurements. • Conducting speech-in-noise testing, including QuickSIN and AB word lists. • Completing uncomfortable loudness level testing where clinically appropriate. • Providing hearing aid adjustments, maintenance and ongoing aftercare. • Supporting patients with hearing aid use, expectations and rehabilitation. • Maintaining accurate, detailed and confidential clinical records. • Taking ownership of the patient journey from initial enquiry through to long-term aftercare. • Managing follow-up appointments and ensuring patients receive consistent support. • Developing strong and trusted relationships with patients and their families. • Collaborating with opticians and other healthcare professionals. • Helping to develop hearing care services across partner optical practices. • Supporting wax removal services once appropriately trained. • Building a strong local reputation through excellent patient care. • Managing associated administration efficiently and professionally. • Travelling between designated clinic locations when required.

Clinical Services

The organisation provides a comprehensive range of hearing care services, including: • Full diagnostic hearing assessments. • Hearing health checks. • Hearing aid consultations and fittings. • Hearing aid adjustments and aftercare. • Real Ear Measurements. • Speech-in-noise testing. • Tinnitus support and management. • Specialist tinnitus treatment. • Custom hearing protection. • Microsuction earwax removal. • Hearing technology integrated into eyewear. • Home visits for patients who are unable to attend a clinic.

Full hearing assessments are typically scheduled for approximately 90 minutes, allowing the audiologist sufficient time to understand the patient's needs and provide a thorough, personalised consultation.

The organisation does not operate a traditional hearing aid trial model or hold large amounts of hearing aid stock. Devices are ordered specifically for each patient and are normally received within approximately 48 hours.

Equipment and Technology

The successful candidate will work with high-quality clinical equipment and software, including: • Otometrics equipment. • Aurical systems. • Otosuite. • Real Ear Measurement equipment. • Speech-in-noise testing systems. • Hearing aid fitting and programming software from leading manufacturers.

The clinic provides a full range of hearing testing, although tympanometry is not currently part of the standard clinical protocol.

Locations

The successful candidate will initially be based at the main Cambridge clinic.

As they become fully trained and ready to work more independently, they will support clinics and optical partners across locations including: • Cambridge. • March. • Chatteris. • Newmarket. • Waterbeach.

A full UK driving licence and willingness to travel throughout the designated area are therefore essential.

Candidate Requirements

Applications are welcomed from: • Final-year audiology students. • Newly qualified audiologists. • Audiology postgraduates. • Trainee Hearing Aid Audiologists approaching qualification. • HCPC-registered Hearing Aid Dispensers. • BSc, MSc or equivalent audiology graduates.

HCPC registration is not essential at the point of application for final-year students or recent graduates. Support will be provided while the successful candidate completes the registration process, and the cost of initial HCPC registration will be covered.

Candidates must have: • A relevant audiology or hearing aid audiology qualification, or be working towards one. • A full UK driving licence. • The right to work in the UK. • Strong spoken and written English. • Excellent communication and interpersonal skills. • A professional and patient-focused approach. • The ability to build trust and long-term relationships. • A strong interest in clinical audiology and private hearing care. • The confidence to discuss appropriate hearing solutions professionally. • Good organisational and administrative skills. • The ability to work independently while remaining part of a supportive team. • A willingness to learn, develop and accept coaching. • A professional appearance and strong first impression.

Wax removal experience would be beneficial but is not essential, as full training can be provided.

Ideal Candidate

The organisation is looking for someone who is: • Clinically focused. • Compassionate and patient-centred. • Ambitious and motivated. • Commercially aware without being sales-led. • Professional and well presented. • Proactive and self-motivated. • A quick and enthusiastic learner. • Comfortable taking ownership of their work. • Able to manage the complete patient journey. • Confident working independently. • Keen to build relationships with optical partners. • Interested in the long-term growth of the organisation. • Committed to developing a lasting career within independent hearing care.

The successful candidate should understand that commercial success is achieved by delivering excellent clinical care, building trust and recommending solutions that genuinely meet the patient's needs.

Salary and Commission

The package includes: • £32,500 basic salary. • 10% commission on all hearing aid sales. • No commission threshold. • Future opportunities for the commission structure to increase as the organisation grows.

The current average order value is approximately £4,700, with hearing solutions generally ranging from £1,000 to £5,400.

The business has demonstrated strong growth, achieving approximately £350,000 turnover during its first year from a standing start and forecasting approximately £500,000 during its second year.

Current hearing aid sales average approximately £35,000 per month, providing the successful candidate with excellent earning potential as they develop their experience and patient base.

Benefits

The successful candidate will receive: • A competitive basic salary. • Uncapped commission with no threshold. • A comprehensive training programme. • One-to-one mentoring and coaching. • Ongoing clinical support. • Continuing Professional Development opportunities. • All necessary clinical equipment. • 28 days' annual leave plus bank holidays. • Workplace pension scheme. • Statutory sick pay. • HCPC registration costs covered. • Online patient booking and practice management systems. • Wax removal training where required. • Opportunities to support multiple clinic locations. • Potential access to a company car as the role and business develop. • Genuine long-term career progression within a growing independent organisation.

Working Environment

This is not a heavily target-driven environment.

The organisation believes that the best commercial results are achieved by delivering excellent clinical care, recommending solutions that are right for the individual and providing consistent aftercare.

Patients are supported before, during and after their hearing assessment, with long-term aftercare considered an essential part of achieving successful hearing outcomes.

A typical fully developed diary may include approximately five appointments per day, combining hearing assessments, hearing aid consultations, wax removal and aftercare appointments.

Why Apply.

This opportunity would suit a graduate or developing audiologist who wants more than simply their first position.

It offers the chance to: • Receive structured training from experienced hearing care professionals. • Develop strong clinical and commercial skills. • Work within a successful independent organisation. • Access technology from multiple hearing aid manufacturers. • Build long-term relationships with patients. • Work without restrictive sales thresholds. • Benefit from strong earning potential. • Develop relationships with opticians and other healthcare professionals. • Help shape and grow hearing care services across several locations. • Build a long-term career with an organisation that is committed to investing in its people.

This is an excellent opportunity for someone who is clinically passionate, ambitious, eager to learn and ready to take ownership of their future career in independent audiology.