Housing Officer

Housing Officer

Salary: Starting Salary £34,536 per annum, with opportunity for progression to £38,052

Contractual hours: 37 Hours Per Week

Basis: Full time

Contract Type: Permanent, Full time

Job reference: TDC0881

About

Thanet District Council’s Tenant and Leaseholder Services is recruiting. We are looking for motivated professionals to join our amazing team. 

We are looking for Housing Officers who are highly organised and committed to delivering great customer service. As a team we are developing and improving our service, making this a great opportunity to feed into and drive forward your own improvements and to be part of something bigger. 

We are looking for someone that is motivated and conscientious to join as one of our Housing Officers. You do not necessarily need to have experience in housing but if you can demonstrate drive and enthusiasm to deliver great customer service, are passionate about service improvement and have an eye for detail then we want to hear from you. 

Main Duties 

You will be responsible for providing key tenancy and estate management services to our tenants and Leaseholders. 

Tasks will include: 

• Tenancy management including succession, assignment. Tenancy audits and tenancy fraud. Responding to reports of breaches of tenancy. 
• Lead on Estate Inspections engaging with all relevant stakeholders. 
• Reviewing Introductory tenancies to ensure that all Introductory Tenancy checks are carried out. 
• Carrying out property inspections to ensure properties are being maintained in accordance with the tenancy agreement. 
• Working collaboratively with colleagues to deal with and respond to fire safety issues in communal areas. 
• Liaise with external partners when dealing with welfare concerns and raising safeguarding concerns when appropriate. 

Thanet is a great place to live and work... 

Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity.  With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too. 

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.  

Our staff benefits package include 

• Competitive salary
• Flexible working hours
• Flexible annual leave and working arrangements
• Local Government Pension Scheme membership 
• Reduced cost leisure membership, including Theatre tickets and sporting activities
• An extensive Employee Wellbeing package 

Due to the nature of the role the successful candidate will be required to undertake an Enhanced DBS check as part of their pre-employment checks