JD Sports - Full Time Floor Manager

About the Role

JD Sports at Bluewater is seeking a Floor Manager to lead and develop a high-performing retail team. This role focuses on driving sales, maintaining operational excellence, and delivering an exceptional customer experience within a dynamic store environment.

Key Responsibilities

• Support store leadership in day-to-day operations to achieve sales targets and key KPIs
• Lead and guide colleagues on the shop floor, allocating tasks and upholding JD standards
• Assist with coaching and development, providing real-time feedback to colleagues
• Maintain high presentation and operational standards, including product availability, visual displays, and store safety
• Deliver key operational duties such as cash handling, till checks, stock audits, and opening/closing routines

What We're Looking For

• Previous experience in retail management or a supervisory role
• Strong leadership skills to motivate and develop colleagues
• Confidence in analysing KPIs and sales data for commercial decision-making
• Excellent communication skills for professional interactions with customers and colleagues
• Proven success in driving sales performance and achieving KPIs in retail
• Passion for retail, sport, fashion, and representing the JD brand
• Proactive, solutions-driven approach with a hands-on attitude
• Resilient and adaptable under pressure, with a customer-centric mindset

Benefits

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities and access to Apprenticeships and accredited qualifications
• Equal opportunity employer committed to diversity and inclusion