Learning & Development Co-ordinator

Contract: 12-month fixed-term contract (maternity cover), October 2026 to October 2027
Salary: £30,000
Location: COOK HQ, Sittingbourne, with travel to other COOK sites and external venues
Hours: 40 hours per week, with some flexibility needed to support our 24-hour operations
Applications close: 9th September 2026

About the Role

At COOK, we are building a culture where people can learn, grow and do their best work. As our Learning & Development Co-ordinator, you will help make that happen. You will keep our learning programmes organised, welcoming and running smoothly – from the first invite to the final follow-up. It is a varied, people-focused role. You will work with lots of people across COOK, as well as trainers, facilitators and external providers, making sure everyone has what they need to have a great learning experience.

You will also play an important part in our online learning, looking after our Learning Library and helping people get the most from it.

In short, you will be the person who makes sure the right learning reaches the right people, at the right time – and that everything around it works brilliantly.

About the L&D Team

Our Learning & Development team creates creative, values-led learning experiences for everyone at COOK, helping people build their skills, grow and do their best work. We are an ambitious and close-knit team with a growth mindset. You will work closely with the L&D Manager, Training Manager, L&D Advisor and Digital Learning Designer to make our learning happen.

What You Will Be Doing

• Co-ordinate the L&D calendar, taking learning from planning through to delivery and follow-up.
• Create great learner experiences, keeping people informed, welcomed and supported before, during and after learning.
• Co-ordinate trainers, facilitators and providers, making sure everyone has what they need to deliver great sessions.
• Look after our Learning Library, keeping online learning, resources and communications up to date and helping everyone use it.
• Keep our records and data in order, tracking attendance, feedback and training information to support L&D reporting.
• Be the friendly face of L&D, responding to queries, supporting our mentoring programme and helping colleagues find the learning they need.
• Keep things running smoothly, from training rooms and resources to the small details that make a learning experience feel properly COOK.

Good to Have

Someone who:

• Is organised and reliable, and enjoys keeping lots of plates spinning.
• Makes things happen, with a practical, proactive approach and a good eye for detail.
• Likes people, and is naturally warm, friendly and confident working with everyone across COOK.
• Communicates clearly, whether that is an email, Teams message or a chat over a cup of tea.
• Is comfortable with data and systems, and enjoys getting to grips with new technology.
• Solves problems, rather than simply passing them on.
• Cares about people’s experience, putting themselves in the learner’s shoes.
• Has a hospitality mindset, noticing the little things that help people feel welcome.
• Is curious and creative, always looking for a better way to do things and happy to support the creation of engaging online learning.

If you tick most of these boxes but not all – do not stress. We are all about potential.

Excellent Benefits Including

• Paid leave on your birthday, moving house, becoming a grandparent or your child starting school for the first time
• Staff profit share
• Wellbeing programme
• 30% staff discount
• Access to CookieJar Smart Spending discounts and free food perks
• Team meals, events and away days
• Be part of a B Corp-certified business that values sustainability, people and the community
• Life insurance
• Free lunch

What COOK is About

We are a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing – even when it is not the easy thing.

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.