Lettings Administrator

About the Role

PSM Recruitment is looking for a highly organised and capable administrator to support a busy lettings team in Dover.

This role is ideal for someone who thrives on structure, enjoys keeping things running smoothly, and can confidently step up to support with viewings when required. You'll play a key part in keeping the department efficient, compliant, and delivering a great customer experience.

Key Details

• Location: Dover
• Salary: £26,500 - £27,500
• Hours: Full-time, 5 days per week (includes every other Saturday, with a day off in the week when worked)
• Contract: Permanent

What You'll Be Doing

• Providing full administrative support to the lettings function
• Managing records, compliance and tenancy documentation
• Handling enquiries via phone, email and in person
• Coordinating appointments and property viewings
• Supporting day-to-day lettings operations
• Conducting viewings when required
• Ensuring a smooth and professional customer journey

What We're Looking For

• Strong admin and organisational ability (this is key)
• Confident IT user with good attention to detail
• Excellent communication skills
• Comfortable dealing with a range of people and situations
• Able to step up and take ownership when needed
• Positive, proactive attitude
• Full UK driving licence preferred

About You

• Highly organised and reliable
• Calm, professional and approachable
• A team player who supports others
• Willing to learn and develop within lettings

How to Apply

This is an excellent opportunity — if you feel you have the relevant experience, please apply with an up-to-date CV. If you haven't been contacted within a week, please assume you have been unsuccessful on this occasion.