Lindex - Full Time Assistant Manager

Location: Bluewater, Greenhithe
Contract: Permanent, full time

More than 65 years ago, Lindex started as a lingerie company in Alingsås, Sweden. Today we are an international fashion company with several different concepts. The woman is everything to us and we want to empower and inspire women everywhere. That is our higher purpose.

Here at Lindex we approach all our visitors in a way that reflects our brand promise. We approach our visitors by taking First Contact no matter what other tasks we have at hand. We promise our customers that we are open, energetic, confident, positive and involved, and that is what a shopping experience at Lindex has to be.

To succeed in Lindex customer service you inspire and guide our customers to a great shopping experience, making her feel good. As a salesperson you are the most important person to make sure this happens.

Responsibilities

In the store, together with the team you:

• Initiate contact with the customer.
• Interact with visitors and seek every opportunity to increase sales at all customer touchpoints, enhancing the customer experience.
• Combine a Customer First focus with store tasks.
• Work actively with additional sales in all touch points such as the cash desk, fitting room, on the floor and other areas of interaction.
• Work actively to reach both store common and individual goals.
• Take an active part in developing your own skills and performance, contributing to a good working environment.
• Cooperate with all colleagues, giving and receiving feedback in a constructive way.
• Act according to Lindex values and steering documents.
• Continuously improve working methods within the role.
• Seek and share necessary information to reach the best results.

Standing in for the Store Sales Manager

During the absence of the Store Sales Manager you act as a stand-in, ensuring a smooth daily operation of the store. This adds to the above:

• Work with daily store planning and operations to ensure efficiency.
• Plan and follow up the daily work of team members.
• Adapt, act and make business-oriented decisions to secure sales.

During longer absence, duties might include rostering of the work schedule and sending of payroll information.

Everything we do, we do with our values in mind, expressing ourselves according to our brand promise and with our vision as a goal. We lead the way!