Payments and Income Officer

Payments and Income Officer - Thanet

Salary: Salary range from £28,212 to £34,236 grade dependent

Contractual hours: 25 Hours per week

Basis: Part time

Contract Type: Permanent, part time

Job reference: TDC0914

Closing date: 25th September 2026

Thanet District Council’s Financial Services department are looking to recruit a highly organised individual with an eye for detail and accuracy to the role of Payments and Income Officer

Thanet District Council serves the beautiful coastal towns and villages in East Kent; including Broadstairs,Margate, Ramsgate and Minster, providing an array of services to over 127,000 residents.

Thanet is a great place to live and work. Our historic seaside towns of Ramsgate, Margate and Broadstairs are rich in heritage and opportunity. With the multi-million pound Turner Contemporary Gallery, the fast speed rail link to London, and the popular Westwood Cross shopping centre - this is an exciting time to join Thanet District Council. We are determined to improve the quality of life for local people. We believe that by listening to local people, working in active partnership and by being prepared to do things in an innovative way we can accelerate improvement and best meet the challenges ahead.

Main Duties:

Payments:

• Monitoring mail boxes for supplier invoices and statements
• To assist in the processes relating to the weekly payment runs 
• Actioning tasks relevant to Accounts Payable in our Financial Management System

Income:

• Processing of all imported transactions relating to payments received by the Council to ensure customers accounts are accurate.
• Process and allocate all monies received by the Council via cheque payments to ensure customers accounts are accurate.
• Responsible for the allocation of the Cash Suspense Account including reconciliation to ensure unallocated funds are kept to a minimum.
• Transfer any misallocated income for all relevant departments and trace any missing payments as requested, ensuring correct allocation of income.
• Monitoring mail boxes for customer and TDC officer Income queries

Essential Requirements:

• Ability to input data accurately and efficiently
• Excellent interpersonal skills when dealing with external and internal customers including the ability to communicate effectively with senior officers
• Flexible and ‘can do’ attitude towards their work
• Ability to work under pressure and to tight deadlines
• Enjoy working as part of a team, with the ability to take responsibility for own workload

Our staff benefits package include:

• Competitive salary
• Flexible working hours
• Possibility of remote/hybrid working
• Flexible annual leave and working arrangements
• Local Government Pension Scheme membership 
• Reduced cost leisure membership, including Theatre tickets and sporting activities
• An extensive Employee Wellbeing package 

Due to the nature of this role, this post requires a standard DBS check.