Sunglass Hut - Full Time Assistant Manager

Sunglass Hut - Full Time Assistant Manager

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission: help people “to see more, be more”.

With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertically integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Bringing together world-leading expertise in lens and eyewear technology gives us the unique possibility to shape an entire industry every day by fostering innovation and making a meaningful impact on people's lives.

Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we're celebrating where we've been and where we're going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.

The Assistant Manager uses their skills and experience to assist in the overall management of the store by maximising sales and profitability, leading and motivating a team, delegating and prioritising tasks effectively and, in the Manager's absence, taking responsibility for stock, cash and store security. As an EssilorLuxottica ambassador, the Assistant Manager will role model the EssilorLuxottica values and the Sunglass Hut / Oakley / Ray-Ban culture.

Areas of responsibility

• Support the Store Manager to achieve high levels of sales performance and results
• Ensure all operating policies and procedures are followed
• Play a key part in asset protection training and reporting
• Ensure accurate operation of the POS system and account for all transactions (cash, credit, returns)
• Open and close the store according to established guidelines
• Drive performance to ensure all KPIs are achieved and store turnover targets are met
• Support the Store Manager in the daily running of the store
• Network effectively with internal and external stakeholders
• Maintain inspiring visual merchandising in store as per guidelines
• Deliver excellent customer service and demonstrate a high degree of professionalism
• Know the product inside and out and stay fresh with new merchandise, trends and competitive activity
• Create an engaging and positive working environment following the Sunglass Hut experience
• Coach associates to consistently deliver effective selling behaviours resulting in high customer engagement
• Address associate concerns in a reasonable and fair manner consistent with the Company values
• Assist with recruitment, training and development of the team

Technical skills – portrait of the perfect candidate

• Strong selling skills
• Problem solving ability
• Excellent customer service skills
• Excellent communication and listening skills
• Time management skills
• Persuading and influencing skills
• Coaching and development skills
• Performance management skills
• Leadership skills
• Highly commercial
• Able to network effectively
• Results driven
• Good knowledge of the Microsoft Office package

What we offer

• A competitive pay rate, with a generous commission scheme where you can earn an additional 25% of your annual salary
• Free pair of sunglasses after passing probation
• Discount vouchers for friends and family
• Free eye test vouchers
• Career progression opportunities
• Monthly incentives

Job types: Full-time, Permanent. 8-hour shifts, with additional commission pay.