Systems Support - West Kent - Jump IT Solutions

About the Role

Systems Support, Product Support, Troubleshooting, Documentation, User Support, Testing.

Our client has a new permanent, office-based opportunity. The outline of the role will be to provide systems/user support, troubleshooting, testing and documentation around their IT systems. This is very much working across IT systems and the business, engaging with both technical and non-technical staff.

What We're Looking For

• Organised and methodical
• Comfortable supporting users and explaining things clearly via email, over the phone and face to face
• Good at troubleshooting and working through problems to completion
• Strong at producing clear written guidance and documentation
• Practical and patient in helping others use systems
• Able to build strong relationships across the business

Additional Information

Candidates must be within a realistic daily commutable distance of the offices. Interested? Please contact Karen at Jump IT in the first instance.