Temporary Accommodation Visiting Officer

Key details

• Location: Thanet area (in and out of district)
• Pay: Starting salary £30,804 per annum, with progression to £34,236
• Hours: 37 hours per week, full-time
• Contract: Permanent

About the role

Thanet District Council has seen a rise in the number of homeless households approaching us for assistance, due to factors including the increasing cost of privately rented properties and a reduced supply of suitable accommodation. To assist households who are experiencing homelessness we are looking for an enthusiastic and motivated individual to join our Temporary Accommodation Team.

You will be responsible for providing support to residents who are in temporary accommodation, both in and out of the Thanet district, making regular visits and inspections to ensure properties are in good order and instructing repairs or redecoration as necessary.

Duties may include

• Make regular visits and inspections to temporary accommodation to ensure properties are in good order
• Instruct repairs or redecoration as necessary
• Provide light support to applicants in the way of referrals, signposting and information gathering for the wider Housing Options team
• Carry out office-based duties, dealing with telephone and personal enquiries, providing housing advice and office administration

The ideal candidate

• Enthusiastic and motivated, able to work well with residents experiencing homelessness
• Comfortable with both site visits/inspections and office-based administrative duties
• Good communication skills, both over the telephone and in person

Benefits

• Competitive salary with progression
• Flexible working hours
• Possibility of remote/hybrid working
• Flexible annual leave and working arrangements
• Local Government Pension Scheme membership
• Reduced cost leisure membership, including theatre tickets and sporting activities
• An extensive Employee Wellbeing package

How to apply

Click Apply Online to begin your application. Due to the nature of the role, the successful candidate will be required to undertake an Enhanced DBS check as part of their pre-employment checks.